A machine that won't start the way it should. A part that needs to be assembled just slightly differently than last time. A new colleague using your equipment for the first time. In moments like these, nobody has time to page through a thick PDF manual.
Endoo Manuals turns your manuals into something people actually use: short, visual step-by-step instructions you can reach in seconds, with a video or photo next to every step. Scan, watch, do.
What it is
Endoo Manuals is the place where you create, manage and share all your assembly instructions, operating manuals, maintenance procedures and onboarding steps. Every manual is a sequence of steps, and every step combines one piece of media, a short video or a photo, with a clear instruction text. Your reader never faces a wall of text: the media fills one side of the screen, the steps scroll on the other, one step at a time.
Manuals that belong together can be bundled into a collection, for example every manual for one machine line or one product family, so your customer or technician finds everything in one place.
Why it makes a difference
Fewer repeat questions to customer support. Someone who can quickly find the right clip is less likely to call support about something that's already been explained.
Instructions that go everywhere. No loose sheet of paper that gets lost, no PDF nobody opens: a link or QR code you can put anywhere, on the machine itself, on the packaging, in an email.
Understandable for everyone, in any language. Thanks to built-in AI translation, the same manual can automatically be read in dozens of languages, without you ever having to hire a translator.
Also for people who'd rather listen than read. Every step can be read aloud, useful on the shop floor, while assembling something, or for anyone who struggles with reading.
Three ways to get your manuals to the right person
You decide how open or restricted a manual is. There are three ways to do that, and you can mix and match:
1. A link or QR code, no login required. Ideal for sticking on the machine, the packaging or in the workshop. Whoever scans it sees the right instructions instantly: no account, no password. The QR code automatically carries your branding and stays valid, even if you unpublish the manual for a while and republish it later.
2. A public library on your website. Every manual you deliberately make public appears clearly and searchably on your own website, great for product support that anyone can consult, and instantly findable through search engines too.
3. A personal customer portal. Customers who log into your customer portal automatically see only the manuals for the products they've actually bought from you, with no manual linking on your side. As soon as an order is confirmed, the right documentation shows up in their portal on its own.
Creating manuals: simple for you, clear for your reader
Building a manual follows a few logical steps: give it a title and a cover image, optionally attach some categories, then add your instructions step by step. For each step, you choose a photo or a video.
For videos, a handy trimming tool is built in: you decide visually where a clip starts and ends, so your reader never has to skip past unnecessary footage, like a countdown timer or a false start. Endoo automatically generates a nice preview image for it. You also choose whether the media fits fully into the frame or fills it, whichever suits your footage best.
Want a quick start from an existing product? From a product page or a sales order, open every linked manual with one click, or create a new manual instantly with the product name and image already filled in.
Automatic translation, without hassle and without paying for languages nobody reads
You write your manual once, in your own language. As soon as a reader picks another language, Endoo Manuals translates the visible steps automatically and on the spot, not in advance for every language nobody would read anyway. That translation is saved right away, so the next reader in that same language gets it instantly and for free.
Two things make sure that translation actually fits your business:
- Your own glossary of terms. Technical terms your company wants translated in a specific way, you set once, and that translation is then applied consistently.
- Names that should never be translated. Brand names, product types and other proper nouns go on a list the AI always leaves untouched, in every language.
If the text of a step changes later, the matching translation is regenerated the next time it's read, so the translation and the source can never drift apart.
Read-aloud, too
Every step can be read aloud with one click, in the language the reader chose. By default this uses the reader's own device's built-in speech function: fast and free. If you want a truly professional, natural-sounding voice, you can switch to premium neural voices, available in about twenty-five languages, with a choice of a male or female voice.
Insight into what your customers actually consult
The reporting page shows you at a glance which manuals get viewed the most, how many translations are active, and how that evolves per category or per month. That way you know where your documentation efforts are paying off, and where a manual might still be missing.
Ready to put your instructions to work instead of leaving them on a shelf? Endoo Manuals brings your manuals to the place your customer needs them: on the machine, on your website, or in their own customer portal.